synex.uk / 127.0.0.1 / genie_pg / conversations_analyzed

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Column	Type	Value

id	bigint(20)
chat_id	varchar(100)
cxg_url	varchar(500)
player_username	varchar(200)
player_id	varchar(100)
agent_name	varchar(200)
agent_tag	varchar(100)
brand	varchar(100)
workspace_id	varchar(100)
chat_type	varchar(100)
session_status	varchar(30)
duration_sec	int(11)
violations	longtext
vulgar_customer	longtext
vulgar_cs	longtext
messages	longtext
messages_hash	varchar(32)
issue_category	varchar(200)
issue_subcategory	varchar(200)
clicked_issue	varchar(200)
discussed_issue	varchar(200)
issue_mismatch	tinyint(1)	0
reply_speed_sec	int(11)
message_count	int(11)	0
customer_messages	int(11)	0
agent_messages	int(11)	0
bot_messages	int(11)	0
analyzed_at	datetime	2026-07-21 22:49:36.000000
ai_reviewed_at	datetime
ai_language	varchar(100)
ai_notes	text
ai_cleared	int(11)	0
unresolved_5min	tinyint(1)	0
unresolved_reason	varchar(255)
workflow_status	varchar(50)
workflow_step	varchar(100)

Ignore

Column	Type	Value

id	bigint(20)
chat_id	varchar(100)
cxg_url	varchar(500)
player_username	varchar(200)
player_id	varchar(100)
agent_name	varchar(200)
agent_tag	varchar(100)
brand	varchar(100)
workspace_id	varchar(100)
chat_type	varchar(100)
session_status	varchar(30)
duration_sec	int(11)
violations	longtext
vulgar_customer	longtext
vulgar_cs	longtext
messages	longtext
messages_hash	varchar(32)
issue_category	varchar(200)
issue_subcategory	varchar(200)
clicked_issue	varchar(200)
discussed_issue	varchar(200)
issue_mismatch	tinyint(1)	0
reply_speed_sec	int(11)
message_count	int(11)	0
customer_messages	int(11)	0
agent_messages	int(11)	0
bot_messages	int(11)	0
analyzed_at	datetime	2026-07-21 22:49:36.000000
ai_reviewed_at	datetime
ai_language	varchar(100)
ai_notes	text
ai_cleared	int(11)	0
unresolved_5min	tinyint(1)	0
unresolved_reason	varchar(255)
workflow_status	varchar(50)
workflow_step	varchar(100)

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