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Showing rows 0 - 24 (285363 total, Query took 0.0003 seconds.)

SELECT * FROM `conversations_analyzed`

[ Edit inline ] [ Edit ] [ Explain SQL ] [ Create PHP code ] [ Refresh ]

Filter rows:

			id	chat_id	cxg_url	player_username	player_id	agent_name	agent_tag	brand	workspace_id	chat_type	session_status	duration_sec	violations	vulgar_customer	vulgar_cs	messages	messages_hash	issue_category	issue_subcategory	clicked_issue	discussed_issue	issue_mismatch	reply_speed_sec	message_count	customer_messages	agent_messages	bot_messages	analyzed_at	ai_reviewed_at	ai_language	ai_notes	ai_cleared	unresolved_5min	unresolved_reason	workflow_status	workflow_step
Edit	Copy	Delete DELETE FROM conversations_analyzed WHERE `conversations_analyzed`.`id` = 1	1	45171ec6-bbc4-42e2-a668-19db51c58237	https://cs002.icxglobal.ai/workspaces/cd812f84-727...	gulnawaz1234	b468be68-4912-4c18-9678-c664090f0c00	Shah	CS	Crickex	cd812f84-7279-4bb9-9d91-a47acf69f263	assigned	NULL	330	[]	NULL	NULL	[{"sid":"45171ec6-bbc4-42e2-a668-19db51c58237","id...	NULL	game issue	game issue	other	game issue	0	10	16	6	5	4	2026-05-13 09:51:11	2026-05-17 23:46:58	Urdu, Roman Urdu, English (mixed)	Outcome: critical \| confidence: high \| Customer co...	3	1	Review-only: chat lasted 5+ minutes with CS and ap...	agent_handled	assigned_to_cs
Edit	Copy	Delete DELETE FROM conversations_analyzed WHERE `conversations_analyzed`.`id` = 2	2	b2900f6a-5692-41dc-a41c-a602360d5c5b	https://cs002.icxglobal.ai/workspaces/cd812f84-727...	ghulamaliraza	6576632e-ccd4-4913-a33d-84bce8450f37	Ahad	CS	Crickex	cd812f84-7279-4bb9-9d91-a47acf69f263	assigned	NULL	933	[]	NULL	NULL	[{"sid":"b2900f6a-5692-41dc-a41c-a602360d5c5b","id...	NULL	withdraw	withdraw	withdraw	withdraw	0	15	25	7	9	6	2026-05-13 09:51:12	2026-05-13 10:16:41	Urdu, Roman Urdu, English (mixed)	Free local PHP-style cleanup removed deterministic...	4	0	NULL	agent_handled	assigned_to_cs
Edit	Copy	Delete DELETE FROM conversations_analyzed WHERE `conversations_analyzed`.`id` = 1375	1375	896a7df7-2f60-465a-b044-571fdd1d0c01	https://cs002.icxglobal.ai/workspaces/cd812f84-727...	3793	8479666e-5342-468e-a64f-71d9447e0606	NULL	NULL	Crickex	cd812f84-7279-4bb9-9d91-a47acf69f263	bot-resolved-clean	NULL	194	[]	NULL	NULL	[{"sid":"896a7df7-2f60-465a-b044-571fdd1d0c01","id...	NULL	deposit	deposit	other	deposit	0	NULL	11	4	0	6	2026-05-15 23:29:54	NULL	NULL	NULL	0	0	NULL	bot_resolved_or_unknown	form_provided
Edit	Copy	Delete DELETE FROM conversations_analyzed WHERE `conversations_analyzed`.`id` = 3	3	d32c986d-8ff3-4e6b-9644-6840beb203b5	https://cs002.icxglobal.ai/workspaces/cd812f84-727...	adeelashraf	4571cc1a-94ed-423e-8cbe-2b011fa22975	NULL	NULL	Crickex	cd812f84-7279-4bb9-9d91-a47acf69f263	bot-resolved-clean	NULL	19	[]	NULL	NULL	[{"sid":"d32c986d-8ff3-4e6b-9644-6840beb203b5","id...	NULL	other	other	other	other	0	NULL	8	3	0	5	2026-05-13 09:51:12	NULL	NULL	NULL	0	0	NULL	bot_resolved_or_unknown	bot_only
Edit	Copy	Delete DELETE FROM conversations_analyzed WHERE `conversations_analyzed`.`id` = 4	4	cc693faa-316a-4d76-9541-c8baef40a8fe	https://cs002.icxglobal.ai/workspaces/cd812f84-727...	981e9e0b-c75e-499e-ad14-e6094462123c	981e9e0b-c75e-499e-ad14-e6094462123c	Aizal	CS	Jeetwin	cd812f84-7279-4bb9-9d91-a47acf69f263	assigned	NULL	164	[]	NULL	NULL	[{"sid":"cc693faa-316a-4d76-9541-c8baef40a8fe","id...	NULL	withdraw	withdraw	deposit	deposit	0	7	19	8	6	4	2026-05-13 09:51:12	2026-05-13 10:16:47	Roman Urdu, Urdu, English (mixed)	Customer dead chat: CS replied, then the player di...	4	0	NULL	agent_handled	assigned_to_cs
Edit	Copy	Delete DELETE FROM conversations_analyzed WHERE `conversations_analyzed`.`id` = 5	5	8f9ec42b-b811-46cd-aa65-bb790f04e802	https://cs002.icxglobal.ai/workspaces/cd812f84-727...	mnkhan88	218d4004-da5e-45d8-a395-0b96053d81df	NULL	NULL	Crickex	cd812f84-7279-4bb9-9d91-a47acf69f263	bot-resolved-clean	NULL	25	[]	NULL	NULL	[{"sid":"8f9ec42b-b811-46cd-aa65-bb790f04e802","id...	NULL	other	other	other	other	0	NULL	10	4	0	6	2026-05-13 09:51:12	NULL	NULL	NULL	0	0	NULL	bot_resolved_or_unknown	bot_only
Edit	Copy	Delete DELETE FROM conversations_analyzed WHERE `conversations_analyzed`.`id` = 6	6	7c154fab-704d-4e6c-96fb-6de9c408f2e1	https://cs002.icxglobal.ai/workspaces/cd812f84-727...	031629	e6a05788-eb26-44ce-a171-f2bc90f81efd	Ahad	CS	Crickex	cd812f84-7279-4bb9-9d91-a47acf69f263	assigned	NULL	453	[]	NULL	NULL	[{"sid":"7c154fab-704d-4e6c-96fb-6de9c408f2e1","id...	NULL	withdraw	withdraw	withdraw	withdraw	0	8	18	5	5	6	2026-05-13 09:51:13	2026-05-13 10:16:30	Urdu, Roman Urdu, English (mixed)	Customer dead chat: CS replied, then the player di...	5	0	NULL	agent_handled	assigned_to_cs
Edit	Copy	Delete DELETE FROM conversations_analyzed WHERE `conversations_analyzed`.`id` = 7	7	d83299a0-05a0-424f-9ecc-804dca58805b	https://cs002.icxglobal.ai/workspaces/cd812f84-727...	sheroo	1fa1c182-80fc-4d6f-a994-e76086a74ff2	Shah	CS	Crickex	cd812f84-7279-4bb9-9d91-a47acf69f263	assigned	NULL	391	[]	NULL	NULL	[{"sid":"d83299a0-05a0-424f-9ecc-804dca58805b","id...	NULL	withdraw	withdraw	withdraw	withdraw	0	11	23	7	8	6	2026-05-13 09:51:13	2026-05-13 10:16:36	Mixed (Urdu, Roman Urdu, English)	Customer dead chat: CS replied, then the player di...	4	0	NULL	agent_handled	assigned_to_cs
Edit	Copy	Delete DELETE FROM conversations_analyzed WHERE `conversations_analyzed`.`id` = 8	8	edec6d29-086d-4aa0-aba0-c1ed8df84f51	https://cs002.icxglobal.ai/workspaces/cd812f84-727...	shahzad3322	81e1f959-e3b6-4093-a091-469730d98993	NULL	NULL	Crickex	cd812f84-7279-4bb9-9d91-a47acf69f263	bot-resolved-clean	NULL	307	[]	NULL	NULL	[{"sid":"edec6d29-086d-4aa0-aba0-c1ed8df84f51","id...	NULL	deposit	deposit	deposit	deposit	0	NULL	10	3	0	6	2026-05-13 09:51:16	NULL	NULL	NULL	0	0	NULL	bot_resolved_or_unknown	form_provided
Edit	Copy	Delete DELETE FROM conversations_analyzed WHERE `conversations_analyzed`.`id` = 9	9	02389db1-806d-4e9b-95fa-548a8163943e	https://cs002.icxglobal.ai/workspaces/cd812f84-727...	39ff720a-bacf-4043-a947-9407a5696356	39ff720a-bacf-4043-a947-9407a5696356	Aizal	CS	Jeetwin	cd812f84-7279-4bb9-9d91-a47acf69f263	assigned	NULL	284	[{"rule":"SOP_issue_mismatch","severity":"warning"...	NULL	NULL	[{"sid":"02389db1-806d-4e9b-95fa-548a8163943e","id...	NULL	game issue	game issue	withdraw	game issue	1	11	24	8	7	6	2026-05-13 09:51:17	2026-05-13 10:16:19	Roman Urdu, Urdu, English (mixed)	Free local PHP-style cleanup removed deterministic...	3	0	NULL	agent_handled	assigned_to_cs
Edit	Copy	Delete DELETE FROM conversations_analyzed WHERE `conversations_analyzed`.`id` = 10	10	6d7195dc-fcf0-493e-9c27-d8f68c6c304d	https://cs002.icxglobal.ai/workspaces/cd812f84-727...	yameen7	7ed9ec9f-267d-464f-b01a-d8af5f6812de	Shah	CS	Crickex	cd812f84-7279-4bb9-9d91-a47acf69f263	assigned	NULL	264	[]	NULL	NULL	[{"sid":"6d7195dc-fcf0-493e-9c27-d8f68c6c304d","id...	NULL	deposit	deposit	deposit	deposit	0	14	17	5	5	5	2026-05-13 09:51:17	2026-05-13 10:16:25	Urdu, Roman Urdu, English (mixed)	Customer dead chat: CS replied, then the player di...	4	0	NULL	agent_handled	assigned_to_cs
Edit	Copy	Delete DELETE FROM conversations_analyzed WHERE `conversations_analyzed`.`id` = 11	11	35d6e8d9-14d0-45cf-9ebb-963a33e00b65	https://cs002.icxglobal.ai/workspaces/cd812f84-727...	ab8282	a4de987f-a9cb-4fa2-974e-4d88099edde9	NULL	NULL	Crickex	cd812f84-7279-4bb9-9d91-a47acf69f263	bot-resolved-clean	NULL	317	[]	NULL	NULL	[{"sid":"35d6e8d9-14d0-45cf-9ebb-963a33e00b65","id...	NULL	deposit	deposit	deposit	deposit	0	NULL	10	3	0	6	2026-05-13 09:51:18	NULL	NULL	NULL	0	0	NULL	bot_resolved_or_unknown	form_provided
Edit	Copy	Delete DELETE FROM conversations_analyzed WHERE `conversations_analyzed`.`id` = 12	12	d7768ce4-c094-4e3a-93d5-503758d42d06	https://cs002.icxglobal.ai/workspaces/cd812f84-727...	saab0344	f97a787b-b521-4aee-b4b6-b14e302b612b	NULL	NULL	Betjili	cd812f84-7279-4bb9-9d91-a47acf69f263	bot-resolved-clean	NULL	123	[]	NULL	NULL	[{"sid":"d7768ce4-c094-4e3a-93d5-503758d42d06","id...	NULL	account issue	account issue	account issue	account issue	0	NULL	20	7	0	12	2026-05-13 09:51:19	NULL	NULL	NULL	0	0	NULL	bot_resolved_or_unknown	auto_closed
Edit	Copy	Delete DELETE FROM conversations_analyzed WHERE `conversations_analyzed`.`id` = 13	13	7d9f38ef-c248-450e-9494-f693156a4b3c	https://cs002.icxglobal.ai/workspaces/cd812f84-727...	malikmunsib	3bd3279b-ccb0-42fe-8a16-c49387bf5864	Ahad	CS	Crickex	cd812f84-7279-4bb9-9d91-a47acf69f263	assigned	NULL	537	[]	NULL	NULL	[{"sid":"7d9f38ef-c248-450e-9494-f693156a4b3c","id...	NULL	account issue	account issue	deposit	deposit	0	7	23	9	7	5	2026-05-13 09:51:19	2026-05-13 10:16:14	Roman Urdu, Urdu, English (mixed)	Player changed/clarified the issue and CS handled ...	5	0	NULL	agent_handled	assigned_to_cs
Edit	Copy	Delete DELETE FROM conversations_analyzed WHERE `conversations_analyzed`.`id` = 2036	2036	94bb68bb-e763-4930-9dd3-56f630b8fb2d	https://cs002.icxglobal.ai/workspaces/cd812f84-727...	afghan32	35ec6590-cf51-4451-ae38-2f28d135bfbd	Ali	NULL	Crickex	cd812f84-7279-4bb9-9d91-a47acf69f263	assigned	NULL	244	[]	NULL	NULL	[{"sid":"94bb68bb-e763-4930-9dd3-56f630b8fb2d","id...	NULL	withdraw	withdraw	withdraw	withdraw	0	3	22	6	7	6	2026-05-17 23:27:30	NULL	NULL	NULL	0	0	NULL	agent_handled	assigned_to_cs
Edit	Copy	Delete DELETE FROM conversations_analyzed WHERE `conversations_analyzed`.`id` = 14	14	8a53000f-e172-4724-ad33-49f74849038d	https://cs002.icxglobal.ai/workspaces/cd812f84-727...	03122272454	d4861f61-1f66-465e-a677-e8d3ae25ca4f	Haseeb	CS	SBJ66	cd812f84-7279-4bb9-9d91-a47acf69f263	assigned	NULL	358	[{"rule":"SOP_issue_mismatch","severity":"warning"...	NULL	NULL	[{"sid":"8a53000f-e172-4724-ad33-49f74849038d","id...	NULL	game issue	game issue	account issue	game issue	1	49	34	12	7	13	2026-05-13 09:51:20	2026-05-13 10:15:58	Urdu, Roman Urdu, English (mixed)	Free local PHP-style cleanup removed deterministic...	3	1	Review-only: chat lasted 5+ minutes with CS and ap...	agent_handled	assigned_to_cs
Edit	Copy	Delete DELETE FROM conversations_analyzed WHERE `conversations_analyzed`.`id` = 15	15	5062858f-b881-4a9e-9255-87373c19553d	https://cs002.icxglobal.ai/workspaces/cd812f84-727...	ghani5565	cb0dfb3d-2c97-4cc6-aea2-d187427aaa9a	NULL	NULL	HeyBaji	cd812f84-7279-4bb9-9d91-a47acf69f263	bot-resolved-clean	NULL	69	[]	NULL	NULL	[{"sid":"5062858f-b881-4a9e-9255-87373c19553d","id...	NULL	deposit	deposit	other	deposit	0	NULL	11	4	0	6	2026-05-13 09:51:20	NULL	NULL	NULL	0	0	NULL	bot_resolved_or_unknown	auto_closed
Edit	Copy	Delete DELETE FROM conversations_analyzed WHERE `conversations_analyzed`.`id` = 16	16	946ba039-e779-4f40-84aa-0f628cb5f5ba	https://cs002.icxglobal.ai/workspaces/cd812f84-727...	nazimkhan70	7e247d49-d75e-428b-90a1-6940f7b9361f	Arsal Khan	CS	Crickex	cd812f84-7279-4bb9-9d91-a47acf69f263	assigned	NULL	299	[]	NULL	NULL	[{"sid":"946ba039-e779-4f40-84aa-0f628cb5f5ba","id...	NULL	withdraw	withdraw	withdraw	withdraw	0	7	23	7	7	6	2026-05-13 09:51:20	2026-05-13 10:16:03	Mixed (English, Roman Urdu, Urdu)	Customer dead chat: CS replied, then the player di...	3	0	NULL	agent_handled	assigned_to_cs
Edit	Copy	Delete DELETE FROM conversations_analyzed WHERE `conversations_analyzed`.`id` = 17	17	b564a383-0968-4cec-84e0-dca71bd66999	https://cs002.icxglobal.ai/workspaces/cd812f84-727...	ihsankhan13	5dadc0a9-5bba-437b-a998-c90c9feb617d	Shah	CS	Crickex	cd812f84-7279-4bb9-9d91-a47acf69f263	assigned	NULL	339	[]	NULL	NULL	[{"sid":"b564a383-0968-4cec-84e0-dca71bd66999","id...	NULL	withdraw	withdraw	withdraw	withdraw	0	21	18	5	5	6	2026-05-13 09:51:20	2026-05-13 10:16:08	Urdu, Roman Urdu, English (mixed)	Customer dead chat: CS replied, then the player di...	4	0	NULL	agent_handled	assigned_to_cs
Edit	Copy	Delete DELETE FROM conversations_analyzed WHERE `conversations_analyzed`.`id` = 18	18	b2df7b21-55fe-456a-bca4-c2d947ef8a3b	https://cs002.icxglobal.ai/workspaces/cd812f84-727...	kamran51	287d2b41-06f8-4347-ba60-d6a4129a8e82	Aizal	CS	Crickex	cd812f84-7279-4bb9-9d91-a47acf69f263	assigned	NULL	144	[]	NULL	NULL	[{"sid":"b2df7b21-55fe-456a-bca4-c2d947ef8a3b","id...	NULL	withdraw	withdraw	withdraw	withdraw	0	7	26	9	7	7	2026-05-13 09:51:23	2026-05-13 10:15:49	Roman Urdu, Urdu, English (mixed)	Free local PHP-style cleanup removed deterministic...	3	0	NULL	agent_handled	assigned_to_cs
Edit	Copy	Delete DELETE FROM conversations_analyzed WHERE `conversations_analyzed`.`id` = 19	19	040abca7-f326-423e-abe0-5005b9071c32	https://cs002.icxglobal.ai/workspaces/cd812f84-727...	fiaz7777	ce9f6596-4940-49ef-9ad4-ad73db9a5329	NULL	NULL	Betjili	cd812f84-7279-4bb9-9d91-a47acf69f263	bot-resolved-clean	NULL	212	[]	NULL	NULL	[{"sid":"040abca7-f326-423e-abe0-5005b9071c32","id...	NULL	deposit	deposit	deposit	deposit	0	NULL	10	3	0	6	2026-05-13 09:51:24	NULL	NULL	NULL	0	0	NULL	bot_resolved_or_unknown	form_provided
Edit	Copy	Delete DELETE FROM conversations_analyzed WHERE `conversations_analyzed`.`id` = 20	20	4f9c3f92-42ab-4072-b7e8-5f7ba1ea8ab6	https://cs002.icxglobal.ai/workspaces/cd812f84-727...	ghulamaliraza	6576632e-ccd4-4913-a33d-84bce8450f37	Ahad	CS	Crickex	cd812f84-7279-4bb9-9d91-a47acf69f263	assigned	NULL	73	[]	NULL	NULL	[{"sid":"4f9c3f92-42ab-4072-b7e8-5f7ba1ea8ab6","id...	NULL	withdraw	withdraw	withdraw	withdraw	0	7	14	4	3	5	2026-05-13 09:56:26	NULL	NULL	Customer dead chat: CS replied, then the player di...	1	0	NULL	agent_handled	assigned_to_cs
Edit	Copy	Delete DELETE FROM conversations_analyzed WHERE `conversations_analyzed`.`id` = 21	21	285674e3-e21e-4cee-a63d-ec6359cd60d7	https://cs002.icxglobal.ai/workspaces/cd812f84-727...	gulnawaz1234	b468be68-4912-4c18-9678-c664090f0c00	Shah	CS	Crickex	cd812f84-7279-4bb9-9d91-a47acf69f263	assigned	NULL	102	[]	NULL	NULL	[{"sid":"285674e3-e21e-4cee-a63d-ec6359cd60d7","id...	NULL	other	other	other	other	0	13	13	6	2	4	2026-05-13 09:56:26	NULL	NULL	Free local PHP-style cleanup removed deterministic...	1	0	NULL	agent_handled	assigned_to_cs
Edit	Copy	Delete DELETE FROM conversations_analyzed WHERE `conversations_analyzed`.`id` = 22	22	1ef2fb8f-2a48-4de0-8a67-c811ddf2939b	https://cs002.icxglobal.ai/workspaces/cd812f84-727...	adeeb063	f1b9ad25-e6dc-4522-b9fe-3d098d93b317	Ahad	CS	Mostplay	cd812f84-7279-4bb9-9d91-a47acf69f263	assigned	NULL	101	[]	NULL	NULL	[{"sid":"1ef2fb8f-2a48-4de0-8a67-c811ddf2939b","id...	NULL	withdraw	withdraw	withdraw	withdraw	0	5	17	5	5	5	2026-05-13 09:56:26	2026-05-13 10:15:44	Roman Urdu, Urdu, English (mixed)	Customer dead chat: CS replied, then the player di...	3	0	NULL	agent_handled	assigned_to_cs
Edit	Copy	Delete DELETE FROM conversations_analyzed WHERE `conversations_analyzed`.`id` = 23	23	ef066c75-d452-4b6f-acf9-e08e8999506a	https://cs002.icxglobal.ai/workspaces/cd812f84-727...	adeelashraf	4571cc1a-94ed-423e-8cbe-2b011fa22975	NULL	NULL	Crickex	cd812f84-7279-4bb9-9d91-a47acf69f263	bot-resolved-clean	NULL	21	[]	NULL	NULL	[{"sid":"ef066c75-d452-4b6f-acf9-e08e8999506a","id...	NULL	other	other	other	other	0	NULL	9	3	0	6	2026-05-13 09:56:26	NULL	NULL	NULL	0	0	NULL	bot_resolved_or_unknown	bot_only

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