|
id
|
|
|
chat_id
|
|
|
cxg_url
|
|
|
player_username
|
|
|
player_id
|
|
|
agent_name
|
|
|
agent_tag
|
|
|
brand
|
|
|
workspace_id
|
|
|
chat_type
|
|
|
session_status
|
|
|
duration_sec
|
|
|
violations
|
|
|
vulgar_customer
|
|
|
vulgar_cs
|
|
|
messages
|
|
|
messages_hash
|
|
|
issue_category
|
|
|
issue_subcategory
|
|
|
clicked_issue
|
|
|
discussed_issue
|
|
|
issue_mismatch
|
|
|
reply_speed_sec
|
|
|
message_count
|
|
|
customer_messages
|
|
|
agent_messages
|
|
|
bot_messages
|
|
|
analyzed_at
|
|
|
ai_reviewed_at
|
|
|
ai_language
|
|
|
ai_notes
|
|
|
ai_cleared
|
|
|
unresolved_5min
|
|
|
unresolved_reason
|
|
|
workflow_status
|
|
|
workflow_step
|
|